Making Organizational Culture Great

Chatman and Carroll’s latest book charts the promise and pitfalls of culture, providing an invaluable roadmap for managers, leaders, and executives to drive exceptional performance. It’s an indispensable guide for building enduring, high-performing teams and companies. – Laszlo Bock, former chief human resources officer, Google, and two-time founder/CEOChatman and Carroll put together a coherent narrative about what corporate culture is, how to improve and change your culture, and how to deliver performance from your organization through culture. This is a must read for any business leader looking to deliver impact. – Alfred Lin, partner, Sequoia CapitalIn Making Organizational Culture Great, Chatman and Carroll cut through the hype by providing accessible insights from organizational culture research; they provide leaders with pragmatic and robust practices for aligning culture and strategy. This is the book for managers interested in lifting their organization to new heights! – Kristin Sverchek, former president, LyftThis book busts some of the biggest myths about organizational culture. With rigorous evidence and vivid cases, two experts illuminate how to understand and improve systems of values, norms, and behaviors. – Adam Grant, New York Times best-selling author of Hidden Potential and Think Again, host of the podcast Re:ThinkingAt WD-40 Company, we believe that culture is the ultimate source of competitive advantage; it takes a long time to build a culture that is strong, strategically relevant, and adaptive over time, and such a culture, once built, is extremely hard to copy. This excellent book is a wonderful guide as to why culture is such a strong source of sustainable advantage, with many practical tips and highly relevant case studies. The book helps demystify company culture, which many leaders have never formally studied and which can often be perceived as quite an opaque subject. Highly recommended! – Steve Brass, CEO, WD-40 CompanyGreat culture doesn’t happen by accident—it’s designed, tested, and reinforced every day. Making Organizational Culture Great shows leaders how to build organizations where people, values, and performance reinforce each other over time. – Manish Chandra, founder & ex-CEO, Poshmark

Jennifer A. Chatman is Bank of America Dean of the Haas School of Business at the University of California, Berkeley, and codirector of the Berkeley Haas Center for Workplace Culture and Innovation. She is cohost of the podcast The Culture Kit with Jenny and Sameer.

Glenn R. Carroll is Adams Distinguished Professor of Management at the Stanford Graduate School of Business and professor (by courtesy) of sociology at Stanford University. He is coauthor of Making Great Strategy: Arguing for Organizational Advantage (Columbia, 2021).