Administrative Assistant's and Secretary's Handbook

From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time. Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including: creating graphics, charts, and presentations; Microsoft Word, Excel, Outlook, and Publisher; Web conferencing; Electronic and paper filing systems; Recordkeeping; Research skills; Travel arrangements; Meeting planning and management; Business math; Computer and software troubleshooting; and much more. Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook contains new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications. Today's administrative jobs are demanding and constantly changing. The latest edition of this best-selling guide will help professionals everywhere come out on top.

“"...comprehensive guidebook to help administrative assistants become indispensable to their employers...This reference guide is recommended for the offices of administrative assistants and secretaries everywhere." --ARBAonline”

..".comprehensive guidebook to help administrative assistants become indispensable to their employers...This reference guide is recommended for the offices of administrative assistants and secretaries everywhere." "--ARBAonline "

JAMES STROMAN has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team. KEVIN WILSON is Vice President of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. JENNIFER WAUSON is President of Videologies, Inc.

Four million administrative professionals now answer to four million-plus bosses--all hammering their support staff with questions, requests, projects, and deadlines. Don't let pressure get in the way of delivering excellent results. With this authoritative answer book you can nail every task, from backing up files to setting up spreadsheets to crafting communications. You'll find pointers, advice, and complete instructions on how to do anything that anyone asks: Manage the phones Pick the best mail service Coordinate meetings Secure company data Locate useful business apps Navigate Windows 8 or Mac OS X Organize emails and files Conduct web research Set up Wi-Fi in your office Troubleshoot computer problems Create graphs and charts Upgrade your Word and Excel skills Share files online Handle web conferencing Prepare presentations Write business letters Edit company publications Decipher legal documents Use basic business math * And much more. Extensive updates give you the latest on mobile computing, software upgrades, web conferencing, Google applications, troubleshooting, and more--tools that can simplify your life when you know how to use them. In today's busy offices, administrative jobs are demanding and constantly changing. This trusted resource will help you blend technical expertise with tried-and-true administrative skills--and deliver the value your employer will reward.

No day is the same. No hour is the same. Not even the boss's moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time--and all with a smile! They spend all day helping others. Who is going to help them?Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, The Administrative Assistant's and Secretary's Handbook is the definitive source of help for these true jack-of-all-trades, including information on topics such as: Creating graphics, charts, and presentations Microsoft Word, Excel, Outlook, and Publisher Web conferencing Electronic and paper filing systems Recordkeeping Meeting planning and management Business math Computer and software troubleshooting * And much moreExtensively updated with new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications, this bestselling guide will help these unsung heroes shine in the eyes of all their coworkers.

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