Working the Shadow Side

Offers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below-the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research experience,Gerard Egan shows how to create opportunity and competitiveadvantage by learning how to manage shadow-side realities. Heidentifies five interactive categories of behavior that affect bothproductivity and quality of work life in today'sorganizations--covert culture, the idiosyncrasies of individuals,the interactions of the organization's social system, institutionalpolitics, and the hidden organization--and details specific skillsand strategies for mining economic value from each one.

Harness the covert aspects of your organization -- covert culture,individual idiosyncrasies, institutional politics -- forcompetitive advantage. World-renown consultant, teacher andresearcher Gerard Egan identifies five shadow side work behaviors,and details specifics for mining the economic value of each.

“"Gerry Egan's focus on the shadow side of any organization--theinformal, implicit beliefs and practices that really distinguishone organization from anotheris a valuable insight for anyone whois serious about fundamental change." --Liam Strong, CEO, Sears,PLC "This comprehensive work puts in perspective the tremAndouseconomic benefit that managers can add to their organizations bynot only recognizing the effect of the shadow side, but managing itwell. Egan addresses these subjects in a clear, comprehensive, andcommon-sense manner." --William D. Ford, president, Amoco OilCompany”

"Gerry Egan's focus on the shadow side of any organization--theinformal, implicit beliefs and practices that really distinguishone organization from anotheris a valuable insight for anyone whois serious about fundamental change." --Liam Strong, CEO, Sears,PLC

"This comprehensive work puts in perspective the tremAndouseconomic benefit that managers can add to their organizations bynot only recognizing the effect of the shadow side, but managing itwell. Egan addresses these subjects in a clear, comprehensive, andcommon-sense manner." --William D. Ford, president, Amoco OilCompany

GERARD EGAN is professor of organization studies and psychology at Loyola University of Chicago. He consults to a variety of organizations worldwide including The World Bank, British Airways, and Amoco Corporation and is the author of numerous books, including the best-selling The Skilled Helper (4th edition, 1990).

This practical "starter kit" shows how to identify, manage, and benefit from the activities that happen below the surface of an organization. It is valuable reading for managers, consultants, and employees alike.

This practical "starter kit" shows how to identify, manage, and benefit from the activities that happen below the surface of an organization. It is valuable reading for managers, consultants, and employees alike.

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