Principles of Marketing + Marketing, 8th Edition

Best-selling and market-leading text.

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This pack contains 1 copy of Principles of Marketing, 8th Edition and 1 copy of Marketing: A Snapshot.

Principles of Marketing introduces marketing through the lens of creating value for customers.

With engaging real-world examples and information, Principles of Marketing shows students how customer value - creating it and capturing it - drives every effective marketing strategy.

The 8th Edition reflects the latest trends in marketing, including new coverage on online, social media, mobile, and other digital technologies to build customer engagement, brand, community and sales, as well as wider coverage of cases and examples from an Australian perspective.

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Marketing: A Snapshot is a step-by-step guide to creating a marketing plan.

This concise guide provides a high-level view of the critical marketing activities associated with the Marketing Process Concept.

Students will learn how to confidently make marketing decisions in many different types of situations; within a variety of organisations and markets.

A full length real-life case study on ASCA demonstrates the application of the concepts identified in Chapter 1.

Gary T. Armstrong is Crist W. Blackwell Distinguished Professor Emeritus in the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. He holds Undergraduate and Master's degrees in Business from Wayne State University in Detroit and received his Ph.D in marketing from Northwestern University.

Through the years, Professor Armstrong has worked closely with business student groups and has received several UNC campus wide and Business School teaching awards. He is the only repeat recipient of the school's highly regarded Award for Excellence in Undergraduate Teaching, (three times). Most recently, Professor Armstrong received the UNC Board of Governors Award for Excellence in Teaching.

Dr Armstrong has contributed numerous articles to leading business journals. As a consultant and researcher, he has worked with many companies on marketing research, sales management, and marketing strategy.

Sara Denize is the Associate Dean, Education at UTS Business School where she has overarching responsibility for learning innovation, quality and enhancement for a large portfolio of postgraduate and undergraduate coursework programs. She holds a Bachelor of Commerce (honours) degree in marketing from the University of Otago, New Zealand, and followed up with a Master of Commerce by research a few years later. After moving to Australia, she completed her PhD at the University of Technology, Sydney. Professor Denize loves teaching and is keen to make all aspects of marketing and business education accessible and meaningful.

Michael Volkov is Associate Professor Department of Management and Marketing, La Trobe Business School, La Trobe University. He is a Senior Fellow of the Higher Education Academy (SFHEA), a Certified Practising Marketer (CPM, AMI) and a Fellow of the Australian Marketing Institute (FAMI). With over 20 years' experience as an educator within the tertiary environment, Michael loves teaching and is passionate about student support. He believes in placing the student at the centre of his endeavours and develops student-centred learning environments. He is an award-winning and recognised leader in the field of teaching and learning, having been the recipient of numerous international, national and institutional teaching and learning awards, including the 2019 and 2017 WJC Banks Award, 2018 ASCILITE Innovation Award, 2015 Australia and New Zealand Marketing Academy ANZMAC Distinguished Educator Award, and the 2013 and 2020 Australian Awards for University Teaching.

Michael's research focus is on the fields of both consumer behaviour and education. In the areas of teaching and learning, Michael has addressed investigations including best practice in teaching and learning, online teaching and learning, the ingredients for student engagement, student success, student teamwork, stakeholder perception of graduates, student academic misconduct and student approaches to learning. His research has been published in a number of international journals, including British Journal of Educational Technology; Education + Training; International Journal of Pedagogies and Learning; Information Technology, Education and Society; Australasian Journal of Educational Technology; European Journal of Marketing; Journal of Marketing Management; Journal of Consumer Marketing; Journal of Marketing Communication, Marketing Intelligence and Planning and the Australasian Marketing Journal.

Swee Hoon Ang lives and breathes marketing. As an Associate Professor of Marketing at NUS Business School and Deputy Head of the Marketing Department, her students are often enthused by her passion in marketing. It comes as no surprise that Swee Hoon has been recognised on three consecutive occasions as an outstanding educator with the university's Teaching Excellence Award, putting her on the honour roll. She was also nominated for the University Outstanding Educator Award. Her marketing mojo is evident in the leading textbooks Marketing Management: An Asian Perspective and Principles of Marketing: An Asian Perspective now in their 7th and 4th edition, respectively, that she co-authors with Philip Kotler.

Patrick van Esch is a Senior Lecturer in the Department of Marketing, Auckland University of Technology. He has worked in both industry and academia. His industry experience ranges from sales and marketing, management consulting, general management, operations and non-profit board positions across Australia, Hong Kong, UK and the US. In academia, he has taught business, management and marketing at universities/colleges in Australia, New Zealand and the US. His main research interests are at the crossroads of where artificial intelligence and consumer behaviour intersect. His research has been published in international journals including Journal of Advertising Research, Business Horizons, International Journal of Consumer Studies, Journal of Retailing and Consumer Services, Marketing Intelligence and Planning, British Journal of Educational Technology, Marketing Education Review and the Australasian Marketing Journal. Patrick's research also features in media including RadioNZ, The Conversation, Stuff, NZ Herald and the Adelaide Review.

Dr Anita Love is a Senior Lecturer in the Department of Marketing at Griffith University. With over 15 years experience in marketing education and curriculum design, Anita served as Program Director for the Griffith Business School's.

Dr. Fredy-Roberto Valenzuela is a Senior Lecturer in Marketing in the UNE Business School, University of New England, Australia. Previously he lectured at Universidad de Talca, Chile for 15 years. He completed his MBA degree at University of Ottawa, Canada and his PhD degree at UNE, Australia. His industry experience covers several consulting projects for various Chilean companies. His area of research is marketing and in particular topics related with service recovery, customer satisfaction management and relationship marketing. He is also interested in research that deals with online learning. His work has been published in several international refereed journals, such as Journal of Travel Research, Journal of Services Research and Journal of Contemporary Management Research, among others. He has also participated in several international conferences in Australia, Chile, China, Germany, Hong Kong, India, Japan, México, New Zealand, Puerto Rico, Singapore, South Korea and USA. He has been awarded the best paper award in four conferences.

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