Marketing, 9781486009275
Paperback

Marketing

A Snapshot

$43.60

  • Paperback

    72 pages

  • Release Date

    25 November 2013

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Summary

A step-by-step guide to creating a marketing plan.

This concise guide provides a high-level view of the critical marketing activities associated with the Marketing Process Concept.

Students will learn how to confidently make marketing decisions in many different types of situations; within a variety of organisations and markets.

A full length real-life case study on ASCA demonstrates the application of the concepts identified in Chapter 1.

Book Details

ISBN-13:9781486009275
ISBN-10:1486009271
Author:Fredy-Roberto Valenzuela-Abaco
Publisher:Pearson Education Australia
Imprint:Pearson Education Australia
Format:Paperback
Number of Pages:72
Release Date:25 November 2013
Weight:204g
Dimensions:276mm x 221mm x 3mm
About The Author

Fredy-Roberto Valenzuela-Abaco

Dr. Fredy-Roberto Valenzuela-Abaco is a Senior Lecturer in Marketing in the UNE Business School, University of New England, Australia. Previously he lectured at Universidad de Talca, Chile for 15 years. He completed his MBA degree at University of Ottawa, Canada and his PhD degree at UNE, Australia. His industry experience covers several consulting projects for various Chilean companies. His area of research is marketing and in particular topics related with service recovery, customer satisfaction management and relationship marketing. He is also interested in research that deals with online learning. His work has been published in several international refereed journals. He has also participated in several international conferences.

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