The Role of Smart Technologies in Decision Making, 9781032308821
Hardcover
Smart tech reshapes consumer choices: marketing, retail, and behavior collide.
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The Role of Smart Technologies in Decision Making

developing, supporting and training smart consumers

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  • Hardcover

    206 pages

  • Release Date

    20 October 2022

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Summary

Smart Choices: How Technology Shapes Consumer Decisions

This comprehensive book examines the impact of smart technologies on consumer behaviour from a contemporary perspective, blending marketing and retailing with disciplines such as psychology, media studies, and sociology.

Market forces and technological advancements are making the management of and strategies for innovation more prominent and essential in all functions of business, not least marketing and retailing. Fron…

Book Details

ISBN-13:9781032308821
ISBN-10:1032308826
Series:Key Issues in Marketing Management
Author:Eleonora Pantano, Francesca Serravalle
Publisher:Taylor & Francis Ltd
Imprint:Routledge
Format:Hardcover
Number of Pages:206
Release Date:20 October 2022
Weight:526g
Dimensions:246mm x 174mm
About The Author

Eleonora Pantano

Eleonora Pantano is Senior Lecturer in Marketing at University of Bristol, UK. Her research activities mainly relate to the development of new customer solutions and retail management strategies, with emphasis on the role of new technology, artificial intelligence and machine learning algorithms.

Francesca Serravalle is Assistant Professor in Business Management at University of Turin, Italy. Her research activities mainly relate to new technologies in retailing, with emphasis on augmented reality in an omnichannel retailing.

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