Paperback
Navigate tough talks: transform conflict into connection and understanding.
Difficult Conversations
How to Discuss What Matters Most
$37.02
- Paperback
272 pages
- Release Date
25 May 2000
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Summary
What is a difficult conversation? Asking for a pay rise, saying ‘no’ to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book t…
Book Details
| ISBN-13: | 9780140277821 |
|---|---|
| ISBN-10: | 014027782X |
| Author: | Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher |
| Publisher: | Penguin Books Ltd |
| Imprint: | Penguin Books Ltd |
| Format: | Paperback |
| Number of Pages: | 272 |
| Edition: | 1st |
| Release Date: | 25 May 2000 |
| Weight: | 195g |
| Dimensions: | 198mm x 129mm x 16mm |
About The Author
Douglas Stone
Douglas Stone, Bruce Patton, and Sheila Heen work for the Harvard Negotiation Project.
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