Resurrecting Retail
The Future of Business in a Post-Pandemic World
$59.92
- Hardcover
256 pages
- Release Date
14 September 2021
Summary
Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service, and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear in the global retail industry ground to a virtual …
Book Details
| ISBN-13: | 9781773271439 |
|---|---|
| ISBN-10: | 1773271431 |
| Author: | Doug Stephens |
| Publisher: | Figure 1 Publishing |
| Imprint: | Figure 1 Publishing |
| Format: | Hardcover |
| Number of Pages: | 256 |
| Release Date: | 14 September 2021 |
| Weight: | 450g |
| Dimensions: | 152mm x 228mm |
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Critics Review
“Prophetic, inspiring and entertaining. Paints a clear picture of the post COVID world we are entering and how retailers must adapt to thrive.”—Ian McMilan, Global Retail Marketing Lead, Nike
“A vivid and meticulously researched picture of the post-COVID landscape and a strategic roadmap for retailers across all categories.”—Christina Fontana, Head of Fashion and Luxury for Tmall, US and Europe
“Clears the fog around a post-pandemic retail landscape, and shines a spotlight on resilient retailers who will find a way to thrive within it.”—Harley Finkelstein, president, Shopify
“Presents retailers and landlords with a comprehensive view into the future of our industry, offering practical advice about how we can not just survive, but thrive in a post-pandemic world.”—Mark C. Toro, Chairman, North American Properties
“In a time of massive upheaval in retail, Doug Stephens not only astutely identifies the core issues retailers now face, but provides a set of answers, directions, and key retail archetypes from which to learn. If you want to resurrect your retailing for a new era, then pay attention to his conclusion: ‘Every company is an experience company.‘”—B. Joseph Pine II, co-author of The Experience Economy: Competing for Customer Time, Attention, and MoneyDoug Stephens
Doug Stephens is the founder of the global advisory firm Retail Prophet and a leading retail industry futurist, thought leader, and business influencer. His work has informed the strategies of major retailers, agencies, and brands such as IKEA, Walmart, Estée Lauder, BMW, and Google.
Before establishing Retail Prophet, Stephens amassed over 20 years of experience in the retail sector, holding senior international positions, including leadership of a historic New York City retail chain. He is the author of The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and the international bestseller Reengineering Retail: The Future of Selling in a Post-Digital World (2017), which has been translated into four languages.
Stephens is a contributing columnist for The Business of Fashion and serves on several academic and corporate advisory boards, including the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University. His insights on retail, business, and consumer behavior have been published in prominent global media outlets, including The New York Times, BBC, Wired, The Financial Times, The Wall Street Journal, and Fast Company.
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