Successful Customer Care in a Week: Teach Yourself
teach yourself
$33.25
- Paperback
128 pages
- Release Date
13 August 2012
Summary
Unlock Customer Care Success in Just One Week!
The ability to look after your customers is crucial to anyone who wants to advance their career.
Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know in order to keep your customers happy and coming back.
The highly motivational ‘in a week’ structure of the book provides seven straightforward chapters explaining …
Book Details
| ISBN-13: | 9781444159851 |
|---|---|
| ISBN-10: | 1444159852 |
| Series: | Teach Yourself |
| Author: | Di McLanachan |
| Publisher: | John Murray Press |
| Imprint: | Teach Yourself |
| Format: | Paperback |
| Number of Pages: | 128 |
| Release Date: | 13 August 2012 |
| Weight: | 110g |
| Dimensions: | 197mm x 131mm x 11mm |
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About The Author
Di McLanachan
Di McLanachan is the founder and Director of Learning Curves. She has over 25 years experience working with clients across the UK and internationally in all aspects of business training and personal development coaching.
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