The Trusted Advisor, 9780743207768
Paperback
Trust is business gold: unlock client confidence and build lasting influence.

$46.95

  • Paperback

    256 pages

  • Release Date

    14 February 2002

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Summary

This is a guide to professional success. In the modern world of business, it’s all about the ability to earn the client’s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing, and improving client confidence.

Book Details

ISBN-13:9780743207768
ISBN-10:0743207769
Author:David H. Maister, Robert Galford, Charles Green
Publisher:Simon & Schuster
Imprint:Simon & Schuster
Format:Paperback
Number of Pages:256
Edition:New edition
Release Date:14 February 2002
Weight:341g
Dimensions:234mm x 153mm
What They're Saying

Critics Review

Carl Stern

CEO, Boston Consulting Group

An invaluable road map to all those who seek to develop truly special relationships with their clients.

Professor Charles Fombrun

Leonard N. Stern School of Business, New York University

“The Trusted Advisor” gets to the heart and soul of the advice business. This path-breaking book is a must-read.

Tom Peters

author of “The Professional Service 50”

This is a brilliant – and practical – book. In our “world gone mad,” trust is, paradoxically, more important than ever.

William F. Stasior

senior chairman and former CEO, Booz-Allen & Hamilton

This book is engaging, enjoyable, and absolutely on target. It is packed with truth. “The Trusted Advisor” will guide success not just in the advisory professions but in leadership and life as well.

About The Author

David H. Maister

David H. Maister, of Maister Associates, Inc. is the author of two previous highly acclaimed business books and is also a former professor at the Harvard Business School. Charles Green, a former vice president of the famed MAC Group, is the founder of GreenSea Consulting. Robert Galford teaches business management courses at Columbia School of Business and Kellogg Graduate School of Management.

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