
The Trusted Advisor
$46.95
- Paperback
256 pages
- Release Date
14 February 2002
Summary
This is a guide to professional success. In the modern world of business, it’s all about the ability to earn the client’s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing, and improving client confidence.
Book Details
| ISBN-13: | 9780743207768 |
|---|---|
| ISBN-10: | 0743207769 |
| Author: | David H. Maister, Robert Galford, Charles Green |
| Publisher: | Simon & Schuster |
| Imprint: | Simon & Schuster |
| Format: | Paperback |
| Number of Pages: | 256 |
| Edition: | New edition |
| Release Date: | 14 February 2002 |
| Weight: | 341g |
| Dimensions: | 234mm x 153mm |
What They're Saying
Critics Review
Carl Stern
CEO, Boston Consulting Group
An invaluable road map to all those who seek to develop truly special relationships with their clients.
Professor Charles FombrunLeonard N. Stern School of Business, New York University
“The Trusted Advisor” gets to the heart and soul of the advice business. This path-breaking book is a must-read.
Tom Petersauthor of “The Professional Service 50”
This is a brilliant – and practical – book. In our “world gone mad,” trust is, paradoxically, more important than ever.
William F. Stasiorsenior chairman and former CEO, Booz-Allen & Hamilton
This book is engaging, enjoyable, and absolutely on target. It is packed with truth. “The Trusted Advisor” will guide success not just in the advisory professions but in leadership and life as well.
About The Author
David H. Maister
David H. Maister, of Maister Associates, Inc. is the author of two previous highly acclaimed business books and is also a former professor at the Harvard Business School. Charles Green, a former vice president of the famed MAC Group, is the founder of GreenSea Consulting. Robert Galford teaches business management courses at Columbia School of Business and Kellogg Graduate School of Management.
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