Managing The Professional Service Firm by David H. Maister, Paperback, 9780743231565 | Buy online at The Nile
Managing The Professional Service Firm by David H. Maister - ISBN: 9780743231565
Paperback
Navigating talent, clients, and profits in the world of professional services.

Managing The Professional Service Firm

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$31.99

  • Paperback

    400 pages

  • Release Date

    21 March 2003

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Summary

Professional service firms differ from other business enterprises in two distinct ways: first, they provide highly customized services, thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and…

Book Details

ISBN-13:9780743231565
ISBN-10:0743231562
Author:David H. Maister
Publisher:Simon & Schuster
Imprint:Simon & Schuster
Format:Paperback
Number of Pages:400
Edition:New edition
Release Date:21 March 2003
Weight:450g
Dimensions:233mm x 152mm x 25mm
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What They're Saying

Critics Review

Frederic W. Gluck

former managing director, McKinsey & Company

Important reading – not just for managing partners, but for new associates.

James L. Heskett

Professor, Harvard Business School; co-author of “Service Breakthroughs”

David Maister’s name is synonymous with the latest thinking in professional service firm management. This book suggests why.

Tom Peters

author/co-author of “In Search of Excellence, Thriving on Chaos,” and “Liberation Management”

The professional service firm is the best model for tomorrow’s organization in any industry. When it comes to understanding these firms, David Maister has no peers.

About The Author

David H. Maister

David Maister is widely recognised as the premier expert on professional service firm management. Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. He is also the author of several highly acclaimed business books.

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