think/WOW
Exceptional Customer Experience
$62.45
- Hardcover
256 pages
- Release Date
5 May 2025
Summary
“Daren delivers a fun, powerful and quick lesson in the power of thinking like an owner.”
- Seth Godin - Author of This is Marketing
In today’s hyper-competitive marketplace, average service is invisible-and bad service goes viral. The only path to lasting customer loyalty and explosive growth is delivering moments of WOW at every touchpoint.
In think WOW: Exceptional Customer Experience, bestselling author and culture arch…
Book Details
| ISBN-13: | 9781968127114 |
|---|---|
| ISBN-10: | 1968127119 |
| Author: | Daren Martin |
| Publisher: | Carpenter's Son Publishing |
| Imprint: | Clovercroft Publishing |
| Format: | Hardcover |
| Number of Pages: | 256 |
| Release Date: | 5 May 2025 |
| Weight: | 0g |
| Dimensions: | 152mm x 152mm |
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About The Author
Daren Martin
DAREN MARTIN is the Culture Architect, as well as a Global Speaker, WSJ, USA Today & Amazon Best-Selling Author, and Advisor to businesses ranging from Fortune 500 to small businesses. He has a PhD in Psychology, experience starting and running several businesses, and thousands of hours of conversations with top executives and frontline workers have helped him to know what makes companies thrive and what makes them dive. He has traveled to over 40 countries, worked with a wide range of companies from differing business sectors including oil and gas, manufacturing, financial sector, healthcare, airlines, retail, technology, restaurant, insurance, and more.
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