Leadership Intelligence

Caroline Webb’s first book (How to Have a Good Day) is so wonderful that I assign it in every course I teach at NYU’s Stern School of Business. Now she is back with a terrific book for leaders. Every page of Leadership Intelligence offers invaluable advice drawn from her long experience as an executive coach, all grounded in current research on how the brain processes information, rewards and threat – and I can personally vouch for the effectiveness of Webb’s advice. If you want to become a wiser, more inspiring and resilient leader, this is the best book you can read – Jonathan Haidt, No. 1 New York Times bestselling of The Anxious Generation
In my career advising and leading in organizations and governments around the world, I have had the privilege of working with many extraordinary leaders. What the best have in common is a desire to keep learning and evolving as they face new challenges—and Leadership Intelligence is a gold mine for leaders who want to keep raising their game. This book is unusually comprehensive, and full of the kind of frameworks and insights that I have seen make a difference in real-world settings. I recommend Leadership Intelligence to any forward-thinking leader who wants to take their team and organization to new heights – Dominic Barton, Chairman of Rio Tinto, former Global Managing Partner of McKinsey & Company, former Canadian Ambassador to the People’s Republic of China
Caroline Webb is candid about why leading can feel so exhausting and lonely; she’s also inspirational about its joys. Packed with practical, tactical advice as well as relatable stories, this book will reassure you that you are not alone because she is in your corner. Leadership Intelligence will help you understand your own brain–and more importantly, how to bring out the intelligence of those around you – Kim Scott, New York Times bestselling author of Radical Candor and Radical Respect
Caroline Webb captures the texture of modern leadership—the overstuffed calendar, the stalled conversation, the chronic personnel headache—with the accuracy of someone who has lived it. Then she offers a suite of tools so well designed that using them feels less like following advice and more like seeing clearly. Her frameworks for dealing with conflict, overload, uncertainty, and team dynamics are simple enough to remember and powerful enough to reshape how you work – Daniel H. Pink, #1 New York Times bestselling author of The Power of Regret and Drive
Leadership Intelligence provides a great system of principles and tools for leading your team well, and for converting tough challenges into genuine learning and progress. Backed by behavioral science and vivid real-world stories, Caroline Webb explains in 21 short, compelling chapters how to focus on what really matters and make better decisions in the rush of everyday work. The result is an essential guide for anyone who wants to lead with greater clarity, impact, and humanity – C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School and author of Right Kind of Wrong: The Science of Failing Well
Caroline Webb is one of the best leadership coaches in the world. I know this because I’ve worked alongside her and seen her help leaders tackle some of their hardest business and behavioral challenges. Leadership Intelligence captures what makes Caroline so effective as a coach. It’s smart, insightful, practical—and it will immediately improve the way you lead. Read it, use it, and give it to every leader you know! – Dr. Marshall Goldsmith, Thinkers50 Hall of Fame executive coach and New York Times bestselling author of Triggers and What Got You Here Won’t Get You There
Caroline Webb’s Leadership Intelligence is a masterful guide to creating the conditions for people to thrive and contribute their best. She shows us that the core leadership principles of building wisdom, inspiring others, and sustaining resilience can help any leader unlock the human magic that lives within their team. In a world that desperately needs purposeful, human-centered leadership, this book is an essential compass – Hubert Joly, former CEO of Best Buy, bestselling author of The Heart of Business, co-lead of Chief Executive Leadership Programs at Harvard Business School
Leadership Intelligence is an amazing book—a veritable trove of knowledge, insights and practical advice. It answers real questions that managers struggle with, and does it in a systemic, science-based manner. The world needs more books of this kind. It deserves to become a classic, and I look forward to recommending it to every manager I meet for years to come – Olivier Sibony, Professor of Strategy at HEC Paris, New York Times bestselling co-author of Noise, author of You’re About to Make a Terrible Mistake!

Caroline Webb is a leadership coach, economist, and author. She is a recognized expert in applying behavioral science to enhance professional effectiveness.

Previously, she was a Partner at McKinsey & Company, where she continues to advise clients on leadership as a Senior Advisor. Her insights have been featured in numerous publications, including the Wall Street Journal, New York Times, Economist, Financial Times, Guardian, Inc., Forbes, Fortune, BBC, WIRED, World Economic Forum, Fast Company, Quartz, TIME, Business Insider, Cosmopolitan, ELLE, Good Housekeeping, Marie Claire, and Vanity Fair.

In November 2024, Thinkers 50 recognized Caroline as one of the world’s top executive coaches on their inaugural Coaches 50 list. She is a sought-after public speaker who has delivered talks to organizations such as Citibank, Comcast, Dell, EY, Google, GSK, Indeed, KPMG, Lenovo, Mastercard, UBS, Unilever, and Volkswagen. She has also guest lectured at prestigious institutions including London Business School, London School of Economics, Harvard, Chicago Booth School of Business, Columbia Business School, and MIT Sloan.

Earlier in her career, Caroline worked as an economist at the Bank of England.

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