What to Do When You Become the Boss

The rich array of case studies, many drawn from Bob s own experience as a line manager, add colour and weight to this comprehensive must read user s guide for new and not so new managers. - Humphrey Armstrong, Lifelong Learning Systems, Sydney, Australia

Bob Selden survived his first new manager’s role in banking to eventually develop into a senior manager responsible for the career development of hundreds of other managers. During this growing process and later as an organisational development consultant, trainer and coach, he learnt what works and what doesn’t work when managing others. Now Bob is kept busy as a consultant to various organisations, coaching on the Mobilizing People program at the International Institute for Management Development in Lausanne, Switzerland, and facilitating on programs such as the Middle Manager Development program at the Australian Graduate School of Management in Sydney.