Power to the Middle

“In this timely book, the authors describe the value that middle managers provide in organizations that are complex and adaptive to disruptions. This book integrates best practices in management for the new workplace.” — TD magazine (Association for Talent Development)

Named one of the Ten Best Business Books of 2023 by Forbes

Named one of the Top 23 Leadership Books of 2023 by The Next Big Idea Club

“This is a surprisingly sprightly book, full of personal insights, experiences and regrets.” — the Financial Times

Advance Praise for Power to the Middle:

“Now more than ever, we at Walmart are underscoring the critical role our managers play in communities around the world, and we continue to invest in their growth and development. This welcome research from McKinsey reinforces how critical these investments are.” — Donna Morris, Executive Vice President and Chief People Officer, Walmart

“Delta’s success is driven by our ninety thousand people worldwide, and our leaders and managers play a critical role in maintaining that momentum. This book provides practical ideas on how to support midlevel managers and celebrate their important impact.” — Ed Bastian, CEO, Delta Air Lines

“A playbook to unleash the power of your talent, drive strategy execution, and elevate your business performance.” — Mona Malone, Chief Human Resources Officer and Head of People & Culture, BMO Financial Group

“An illuminating and inspiring read on why investing in your people managers matters now more than ever, with actionable insights for leaders navigating the evolution of the workplace and workforce.” — Michael Fraccaro, Chief People Officer, Mastercard

“Middle managers are the key to driving sustained value creation in organizations. Power to the Middle demonstrates why and provides business leaders with the tools they need to optimize the performance of these mission-critical people.” — Eric Kutsenda, cofounder and Managing Partner, Seidler Equity Partners

“Our talent strategy helps us to reach more patients more quickly with life-changing thera-pies. Middle managers are at the center of this process, and this book helps CEOs understand why and how they should reimagine the role of managers in their organizations.” — Tim Walbert, Chairman, President, and CEO, Horizon Therapeutics

“It’s inspiring to read this recognition and celebration of middle managers and to have a guide to their engagement. They are the leaders who hold the keys to deep customer and front-line employee relationships.” — David Baiada, CEO, BAYADA Home Health Care

Bill Schaninger is a senior partner emeritus in McKinsey’s Philadelphia office. He is an international speaker, author, and adviser to senior leaders and government officials on the topics of talent, culture, values, and the broad impact of “how you run the place” on performance.

Bryan Hancock is a partner in McKinsey’s Washington, DC, office and one of the global leaders of McKinsey’s talent work. Through his research and client service, he has focused on connecting workers to opportunities, building their skills, and improving their day-to-day experience on the job.

Emily Field is a partner in McKinsey’s Seattle office. She advises organizations globally across industries to deliver on their performance goals and people aspirations, with the role of the middle manager front and center.