The Essential Workplace Conflict Handbook
A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity
$39.19
- Paperback
256 pages
- Release Date
29 November 2015
Summary
Today’s workplaces are dynamic, so it shouldn’t surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.
Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, …
Book Details
| ISBN-13: | 9781632650085 |
|---|---|
| ISBN-10: | 1632650088 |
| Author: | Barbara Mitchell, Cornelia Gamlem |
| Publisher: | Red Wheel/Weiser |
| Imprint: | Career Press |
| Format: | Paperback |
| Number of Pages: | 256 |
| Release Date: | 29 November 2015 |
| Weight: | 318g |
| Dimensions: | 133mm x 210mm |
| Series: | The Essential Handbook |
Critics Review
“In their latest book, Mitchell and Gamlem do a great job identifying some of the causes of conflict and offer suggestions on what individuals and organizations can do to resolve and manage them. Through stories and advice, they give readers the tools they need. This is a must-read for managers, HR professionals, and employees!”
—Sue Meisinger, Esq., SPHR, CEO, Society for Human Resource Management (retired)
“Mitchell and Gamlem, two experienced and talented HR professionals, have produced a book rich in content…on an extremely important and difficult topic. The Essential Workplace Conflict Handbook provides proven techniques for dealing with conflict in organizations of all types. The specific examples give much-needed insight into conflict management.”
—Christopher J. Shinkman, PhD, author of Real People, Real Jobs, former director of MBA Services at Georgetown University
“…practical guidance on how to diagnose sources of conflict and proven practices to nip it in the bud. If you’re working with other people, you need to read this book.”
—Scott Eblin, author of The Next Level and Overworked and Overwhelmed
Barbara Mitchell
Barbara Mitchell is an author, speaker, and human resources consultant. She is the coauthor of The Big Book of HR, The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and The Essential HR Handbook. Most of her HR career was spent with Marriott International. Barbara is managing partner of The Mitchell Group and an innovative career transition coach.Cornelia Gamlem, SPHR, president of The GEMS Group, Ltd., consults, speaks, and writes on human resource and management issues. A recognized expert in employee relations and human resources, she has coauthored four books, three with Barbara. Cornelia spent most of her HR career with a Fortune 500 IT services company with a global presence.
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