Exam Ref MD-102 Microsoft Endpoint Administrator, 2nd Edition

Andrew Warren has been writing for Microsoft for many years, helping to develop its official curriculum of instructor-led training material. He has served as a subject matter expert on many Windows Server courses, was technical lead on several Windows client titles, and was involved in Microsoft 365, Azure, and Intune course development. When not writing about Microsoft technologies, he can be found in the classroom, teaching other IT professionals what they need to know to manage their organization’s IT infrastructure.

Andrew Bettany has been honored as a Microsoft Most Valuable Professional (MVP) in two categories—Microsoft AI and Windows and Devices for IT—for 12 years. In 2020, he joined Microsoft for a couple of years to assist the Education team in promoting cloud skills. Currently, he helps students worldwide achieve cloud and AI skills and certifications through his Cloud Ready Skills programs.

Andrew is a dedicated father, IT enthusiast, training mentor, consultant, entrepreneur, and author. He is renowned for his expertise in AI and Windows and has authored numerous publications, including several Windows exam certification prep guides and official Microsoft training materials. He has also developed video training content for LinkedIn Learning and Pluralsight. As a Microsoft Certified Trainer for 20 years, Andrew provides training and consultancy to businesses in various technical areas, including Microsoft 365, AI, Azure, and Windows. He is active on social media and can be found on LinkedIn, Facebook, and Twitter. Andrew resides in a village near the picturesque city of York in Yorkshire, England.