Automotive Service Management, 3rd Edition
$278.15
- Hardcover
352 pages
- Release Date
14 February 2018
Summary
Complete guide to managing an automotive repair business, for both the novice and the professional.
Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organisational and communicatio…
Book Details
| ISBN-13: | 9780134709857 |
|---|---|
| ISBN-10: | 0134709853 |
| Author: | Andrew Rezin |
| Publisher: | Pearson Education (US) |
| Imprint: | Pearson |
| Format: | Hardcover |
| Number of Pages: | 352 |
| Edition: | 3rd |
| Release Date: | 14 February 2018 |
| Weight: | 100g |
| Dimensions: | 100mm x 100mm x 100mm |
| Series: | Pearson Automotive Series |
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About The Author
Andrew Rezin
Andrew A. Rezin is Emeritus Chair of Automotive and Applied Technologies at Columbus State Community College and Director of the Midwest Hydrogen Center of Excellence located at The Ohio State University Center for Automotive Research. Dr. Rezin brings a unique perspective to the subject of service management based on his diverse automotive background. Drawing upon twenty years of private sector experience working for major automotive manufacturers and as a manager in large retail service departments combined with his extensive experience as college instructor and department chair, he provides a unique and informed perspective based on real-life experience of the critical topics so necessary to be successful in the modern automotive service industry.
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