Communication in Construction

Communication within project-based environments presents special challenges. Many of the problems that develop in construction projects are a result of both the temporary and inter-disciplinary nature of project teams. Each player having a different employer complicates the situation further. This book offers practical guidance on possible solutions to communication problems, featuring a number of examples related to the construction industry. Several non-typical perspectives on the process of communication are introduced, to encourage the reader to think about communication in a new way. 'Thinking with diagrams', for example, is useful for those such as architects who work primarily with visual communication media. This can be contrasted with the 'visual perception' approach, which emphasises the rational and scientific aspects of human biology. The combination of different perspectives highlights the diversity of communication problems facing those working within project-based environments.

“It would be difficult to put another team together with comparable knowledge… In all, this is a solid publication which will hopefully inspire further interest and scientific enquiry into this area. Christopher Gorse International Journal of Architectural Engineering and Design Management ...provides a broad account of communication in construction. Students of construction related subjects will find the book useful, both as a reference and as a source of inspiration for future research. Construction Management and Economics 'An excellent commentary on construction communication'Lecturer, University of Bolton”

It would be difficult to put another team together with comparable knowledge… In all, this is a solid publication which will hopefully inspire further interest and scientific enquiry into this area.

Christopher Gorse

International Journal of Architectural Engineering and Design Management

...provides a broad account of communication in construction. Students of construction related subjects will find the book useful, both as a reference and as a source of inspiration for future research.

Construction Management and Economics

'An excellent commentary on construction communication' – Lecturer, University of Bolton

It would be difficult to put another team together with comparable knowledge… In all, this is a solid publication which will hopefully inspire further interest and scientific enquiry into this area.

Christopher Gorse

International Journal of Architectural Engineering and Design Management

...provides a broad account of communication in construction. Students of construction related subjects will find the book useful, both as a reference and as a source of inspiration for future research.

Construction Management and Economics

'An excellent commentary on construction communication' – Lecturer, University of Bolton

Dr Andrew Dainty is a Senior Lecturer in Construction Management at Loughborough University’s Department of Civil and Building Engineering. An internationally renowned researcher in the field of human resource management in the construction industry, he has published widely in both academic and industry journals. He is co-author of HRM in Construction Projects, also published by Taylor and Francis.

Dr David Moore is a Reader in Construction Management, based in the Scott Sutherland School of The Robert Gordon University, Aberdeen. He has authored and contributed to various books covering project management organisation structures, building production management and construction project management for architects.

Dr Mike Murray is a Lecturer in construction management within the Department of Architecture at the University of Strathclyde. Mike is co-editor of several textbooks including Construction Industry Reports 1944-1998 (Blackwell 2003) and the RIBA Handbook of Construction Project Management (RIBA 2004).

Communication within project-based environments presents special challenges. This is especially true within the construction industry, where interaction tends to be characterised by unfamiliar groups of people coming together for short periods before disbanding to work on other endeavours. Many of the problems that develop in construction projects are a result of both the temporary and inter-disciplinary nature of project teams. This complicates an already problematic communication environment in which technical language, an adversarial culture and noise/distraction all combine to prevent straightforward information flow from one party to another. This book examines communication at a number of levels ranging from interpersonal interactions between project participants to corporate communication between organizations. Several non-typical perspectives on the process of communication are introduced, to encourage the reader to think about communication in a more innovative manner. The combination of differing perspectives illustrates the diversity of communication problems facing those working within project-based environments. Practical guidance is provided on possible solutions to communication problems, and a number of examples and case studies are presented.

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