Make Their Day!: Employee Recognition That Works

“I’ve said the key to developing people and creating great organizations is to catch people doing things right. In Make Their Day! you’ll learn how to best recognize others for their contributions.’ —Ken Blanchard, coauthor of The One Minute Manager® and Leading at a Higher Level “Ventrice does an excellent job of identifying the key issues that make or break effective recognition today, using fresh examples and case studies that show it can be done.” —Bob Nelson, PhD, author of 1001 Ways to Reward Employees and The 1001 Rewards & Recognition Fieldbook “In this second edition, I enjoyed the additional insights into organizational culture and the issue of fairness, which align nicely with the need to personalize recognition.” —Doug Purcell, Vice President, Public Sector Service Sales, Cisco Systems “Ventrice shows the importance of tying recognition to corporate values, goals, and measurement.” —Steven Ohm, Quality Administrator, A-dec, Inc. “Simply put, this book will make your job easier and contribute to your success through effective recognition and employee engagement.” —Cheryl A. Miller, Recognition Manager, Wells Fargo

Cindy Ventrice is president of Potential Unlimited Seminars, a consulting company that helps improve performance by improving work relationships. Her clients include Wells Fargo, Cisco Systems, MIT, Stanford University, State Farm Insurance, and Bell Canada.

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