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FREE SHIPPING

 

Shipping Costs

Delivery is free to all New Zealand addresses!

Shipping Methods

Orders shipped from New Zealand - All our items are shipped via Courier Post or New Zealand Post, depending on what your item is and where it is going.

Orders shipped from overeseas - Orders shipped from our UK or US warehouses will be sent by airmail delivery. Delivery in New Zealand will be made by New Zealand Post.

Some items are shipped from different warehouses and will therefore arrive in different packages. Don’t worry! Items arriving separately won’t cost any extra.

When tracking is available for your order, we will send through the details, so you can track it online via the carrier’s website. We can always help you with delivery problems. Just let us know!


FREE RETURNS

 

Returning unwanted items in three easy steps!

Return any item within 30 days of delivery. It doesn’t matter why you want to return your item, you can free of charge!

1. Let us know - We need to know that your item is coming back to us. We generate a note in our system to make sure the returned item is matched with your order.

2. Read our return instructions - Once we've got the ball rolling on your return, we will provide the address where it needs to go. Please carefully read the instructions in our return email to ensure everything goes smoothly.

3. Return the item -  Print our label, package the item and return to the address on the label. All returns are reply-paid (that's our cost, not yours!) and need to be handed over to New Zealand Post. No postage required.