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People Skills, 4th Edition

Neil Thompson


  • Paperback
    $59.24
ISBN / EAN: 9781137467553
This textbook is prescribed for the following courses:
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PUBLISHED: 16th April 2015
ISBN: 9781137467553
$59.24
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ISBN / EAN: 9781137467553
This textbook is prescribed for the following courses:
Use our Textbook Finder to find the rest of your Textbooks!
OTHER FORMATS:
  • Paperback
    $59.24
PUBLISHED: 16th April 2015
ISBN: 9781137467553

Annotation

This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions.

Publisher Description

Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.

Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

Author Biography

Neil Thompson

Table of Contents

PART I: PERSONAL EFFECTIVENESS.- 1. Self-Awareness.- 2. Time Management.- 3. Stress Management.- 4. Information Management.- 5. Assertiveness.- 6. Beating The Bully.- 7. Using Supervision.- 8. Being Creative.- 9. Continuous Professional Development.- 10. Being Realistic And Resilient.- PART II: INTERACTION SKILLS.- 11. Valuing Diversity.- 12. Verbal Communication.- 13. Nonverbal Communication.- 14. Written Communication.- 15. Interviewing.- 16. Influencing Skills.- 17. Leadership.- 18. Handling Feelings.- 19. Managing Conflict.- 20. Multidisciplinary Working.- PART III: INTERVENTION SKILLS.- 21. Anti-Discriminatory Practice.- 22. Being Systematic.- 23. Assessment.- 24. Planning.- 25. Decision Making.- 26. Managing Risk.- 27. Review And Evaluation.- 28. Ending.- 29. Responding To Trauma: Promoting Healing And Recovery.- 30. Reflective Practice

Product Details

Author
Neil Thompson
Year
2015
ISBN-10
113746755X
ISBN-13
9781137467553
Media
Book
Short Title
PEOPLE SKILLS 4/E
Language
English
Edition
4th
Publication Date
2015-04-16
Illustrations
Yes
Pages
328
Format
Paperback
Country of Publication
United Kingdom
Publisher
Macmillan Education Uk
Textbook
1

Product Reviews

15 Mar, 2019
Excellent
By Sarah