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People Skills, 4th Edition

Neil Thompson


  • Paperback
    $109.71
ISBN / EAN: 9781137467553
This textbook is prescribed for the following courses:
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PUBLISHED: 16th April 2015
ISBN: 9781137467553
$109.71
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ISBN / EAN: 9781137467553
This textbook is prescribed for the following courses:
Use our Textbook Finder to find the rest of your Textbooks!
OTHER FORMATS:
  • Paperback
    $109.71
PUBLISHED: 16th April 2015
ISBN: 9781137467553

Annotation

This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions.

Publisher Description

Now in its fourth edition this popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. Divided in to three key areas of people skills development, Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.

Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.

Back Cover

Whether it's managing people, taking care of others or working collaboratively in a team, so much of what people do in the workplace is dependent on their ability to work effectively with others. Now in its fourth edition People Skills provides an up-to-date guide to the knowledge and skills required for working successfully with people. Written with the accessibility and practical application for which Neil Thompson is renowned, this book is written for people at all levels. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. Divided in to three key areas of people skills development: Part I highlights the importance of personal effectiveness; it draws on the key personal skills that are essential to working with people. This includes time management, stress management, being creative and building resilience. Part II explores core interaction skills; it begins by looking at the diversity of the people we interact with and goes on to equip readers with core communication skills, including verbal, nonverbal and written. It also addresses complex tasks, such as managing conflict appropriately and successful interviewing. * Part III outlines the skills of intervention; it focuses on looking at what needs to be done and the necessary steps to make it happen. From developing anti-discriminatory practice to decision making and reflective practice, it focuses on problem-solving skills in the workplace. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.

Author Biography

Neil Thompson

Table of Contents

PART I: PERSONAL EFFECTIVENESS.- 1. Self-Awareness.- 2. Time Management.- 3. Stress Management.- 4. Information Management.- 5. Assertiveness.- 6. Beating The Bully.- 7. Using Supervision.- 8. Being Creative.- 9. Continuous Professional Development.- 10. Being Realistic And Resilient.- PART II: INTERACTION SKILLS.- 11. Valuing Diversity.- 12. Verbal Communication.- 13. Nonverbal Communication.- 14. Written Communication.- 15. Interviewing.- 16. Influencing Skills.- 17. Leadership.- 18. Handling Feelings.- 19. Managing Conflict.- 20. Multidisciplinary Working.- PART III: INTERVENTION SKILLS.- 21. Anti-Discriminatory Practice.- 22. Being Systematic.- 23. Assessment.- 24. Planning.- 25. Decision Making.- 26. Managing Risk.- 27. Review And Evaluation.- 28. Ending.- 29. Responding To Trauma: Promoting Healing And Recovery.- 30. Reflective Practice

Long Description

This new edition of People Skills offers a comprehensive and up-to-date introduction to developing people skills. It is an essential read for social work students who want a practical take on how to improve their effectiveness when interacting with a diverse range of people, undertaking interventions or when managing conflict.

Feature

Stimulating exercises and practice focus boxes that help connect theory with real life practice Clear and accessible writing style the author is renowned for An interdisciplinary text that can be used across social working, nursing and other health professions new_to_this _edition A new chapter on being resilient, including coverage of key topics such as emotional intelligence and self-care Increased coverage of information management skills and communication skills, to reflect the changes in the digital environment and the different avenues of communication

Description for Teachers/Educators

This new edition of People Skills offers a comprehensive and up-to-date introduction to developing people skills. It is an essential read for social work students who want a practical take on how to improve their effectiveness when interacting with a diverse range of people, undertaking interventions or when managing conflict.

Description for Bookstore

Written in an engaging and accessible style by a leading author, this is an important and up-to-date guide to developing communication and people skills in the health professions and beyond

Product Details

Author
Neil Thompson
Year
2015
ISBN-10
113746755X
ISBN-13
9781137467553
Media
Book
Short Title
PEOPLE SKILLS 4/E
Language
English
Edition
4th
Publication Date
2015-04-16
Illustrations
Yes
Pages
328
Format
Paperback
Country of Publication
United Kingdom
Publisher
Macmillan Education Uk
Textbook
1
Audience
College/Higher Education

Product Reviews

15 Mar, 2019
Excellent
By Sarah